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AI IMPACT · EXECUTIVE ASSISTANCE

Will AI replace executive assistants and secretaries?

It changes the job a lot without making it disappear: formatting, sorting email and meeting notes move toward AI.

Organising, deciding priorities and connecting people stay human. And those are exactly the skills that gain value.

See what AI changes in your role

Updated 16 October 2026

Job tasks, one by one

Across 10 common tasks of executive assistants and secretaries: 3 stay with you, 3 are done with AI, 4 can be handed to it.

That's still youWithout you, it doesn't get done.3
  • Connect leadership and the teamsTrust cannot be delegated.
  • Welcome and guide visitorsThe first contact sets the tone.
  • Handle sensitive or confidential mattersYou need tact and discretion.
Do it with AIAI prepares, you decide.3
  • Handle calendar surprisesAI suggests slots; you choose what comes first.
  • Prepare meeting packsAI gathers the documents; you check what matters.
  • Draft correspondenceAI offers a first draft; you adjust the tone.
Hand it to AIAI does it, you check.4
  • Arrange travelAI books to your rules; you approve.
  • Write meeting notesYou capture what matters; AI formats it.
  • Sort and summarise emailAI sorts; you handle what matters.
  • Format documentsAI applies the template; you review.

Ranking made by aviza for executive assistants and secretaries, from the studies listed at the bottom of the page. It says what AI can do today, not what your role will become.

You work in assistance: which of these tasks are really yours?

Your kit ranks the tasks of your own role, in your company, from your resume and what you tell us.

Rank my tasks

Where to start

YOUR FIRST TRY, THIS WEEK

  1. 1After your next meeting, dictate three minutes of rough notes to an AI.
  2. 2Ask it for meeting notes with decisions, owners and deadlines.
  3. 3Compare with what you would have written: note the time saved and what it missed. What it misses is what only you know.

TO HIGHLIGHT IN AN INTERVIEW

Show that you organise other people's work with AI, not only your own: a meeting-notes workflow, email triage, a shared calendar.

TO BUILD YOUR SKILLS
Free · online

Draft, analyze, and present with Microsoft Copilot, Microsoft Learn

The official path to use AI in Outlook, Word, Teams and Excel: summarise an email thread, prepare a meeting, draft meeting notes.

We have no partnership with these organizations.

Go further

Three things to know about this job

Real secretarial tasks put to the test

JobBench gave AIs real tasks from 35 occupations, including secretarial work, chosen among those professionals want to delegate. Across all occupations tested, the best AI correctly completed only 46% of the work asked.

JobBench, May 2026

What stays human in this job
1

Sense of priorities

Knowing what cannot wait, and for whom.

2

Discretion

Keeping to yourself what must stay private.

3

People skills

Knowing people, defusing tension, making things easier.

Frequently asked questions

Will assistance jobs disappear with AI?

They change more than they disappear: data entry and formatting shrink, organising and coordinating take more space. The role can also move toward project coordination or office management.

Which AI tools should you use in an assistance role?

Start with those already built into your email and word processor, then a general AI assistant. Pick one task only: the one that takes the most of your time each week.

How do you talk about your role when AI writes the meeting notes?

By highlighting what it does not do: knowing who should receive what, following up at the right time, spotting the stuck decision. That coordination role is what a recruiter wants to see on your resume.

Studies we draw on

YOUR KIT, WRITTEN FOR YOUR ROLE

You keep a whole team running.
Your kit finally shows that in black and white.

Assistance work is most visible when it is missing. Your kit starts from what you really do, for whom and with which tools, and puts precise words on everything you hold together. It also tells you what AI can lighten in your role, and what stays your craft.

Resume

Your real scope: people you support, calendars, travel, budgets, tools you master.

LinkedIn

A headline that states your level (executive, committee, team) and the words recruiters search for.

Introduction

An introduction that shows your pivot role, not a task list.

Interview

Questions on confidentiality, priorities and surprises, with examples from your path.

And tomorrow, with AI?

What you can hand to AI in your role, what stays yours, and a first task to try.

Create my kit for my role

You upload your resume and answer about 8 questions, speaking or typing.

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